You get an email that says "Please send this over by COB Friday" and pause - what exactly does COB mean, and by when do you actually need to reply? COB stands for "close of business"- the end of the standard working day, typically around 5:00 PM in the sender's time zone. It is a polite, common shorthand in professional email, but it hides a couple of ambiguities worth knowing. Here is what COB means, how it differs from EOD, and a reference table of the abbreviations you will see most in email.
What Does COB Mean in Email?
COB means close of business: the end of the working day, usually 5:00 PM local time for the sender. When someone writes "by COB today" or "COB Friday," they mean they want the task done before the business day wraps up. It is business-formal and originates from traditional office hours, which is why it defaults to a late-afternoon deadline rather than midnight.
COB vs EOD: What's the Difference?
People use COB and EOD interchangeably, but there is a real distinction. COB (close of business) means the end of the work day - roughly 5:00 PM. EOD (end of day) means the end of the calendarday - midnight. So "by EOD" buys you until 11:59 PM, while "by COB" expects it before the sender leaves the office. When a deadline matters, that gap of several hours is worth clarifying.
The other ambiguity is time zone. "COB Friday" from a colleague in New York and one in San Francisco are three hours apart. If the timing is important, name the zone: "by 5 PM ET Friday" removes all doubt.
Where COB Comes From
COB is a holdover from finance and traditional office culture, where "close of business" literally meant the moment the trading floor or the shop shut for the day. That heritage is why it still implies a late-afternoon cutoff rather than a midnight one, and why it reads as slightly more formal than EOD. You will also see the closely related COP (close of play), a British-English equivalent that means exactly the same thing - the end of the working day. If a sender uses COP, treat it identically to COB.
Because these terms assume a shared 9-to-5 rhythm, they get slippery the moment work spans time zones or non-standard hours. Remote and international teams increasingly drop them in favor of an explicit time and zone, which removes the guesswork entirely. When in doubt, a concrete deadline ("by 3 PM your time Thursday") always beats an abbreviation - the person on the other end never has to interpret it.
Common Email Abbreviations
| Abbreviation | Meaning |
|---|---|
| COB | Close of business (~5 PM) |
| EOD | End of day (midnight) |
| EOM | End of month (or "end of message" in a subject line) |
| EOW | End of week |
| FYI | For your information |
| NRN | No reply necessary |
| TL;DR | Too long; didn't read (a short summary) |
| PFA | Please find attached |
| NB | Nota bene - take note |
| OOO | Out of office |
| WFH | Working from home |
| ETA | Estimated time of arrival |
| ASAP | As soon as possible |
| CTA | Call to action |
When to Use Abbreviations (and When Not To)
Abbreviations are efficient with colleagues who share the same context, but they can backfire. A recipient who does not know that PFA means "please find attached" has to stop and decode it, and an ambiguous EOM (end of month? end of message?) can cause real confusion. Inside your team, shorthand is fine. With a new contact - especially in cold outreach - spell things out.
Clear Writing and Reply Rates
There is a practical reason to keep cold email plain and jargon-free: clarity drives replies. A prospect skims your message in a couple of seconds, and any friction - an abbreviation they have to puzzle out, a fuzzy deadline, an unclear ask - is a reason to move on. The best-performing outreach reads like a message from one human to another: short, specific, and instantly understandable.
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